This widget shows basic metrics for the step.

The information this widget is related to all instances and includes:

• Rating (health) of the selected step (1)
• Number of completions (for non-decision steps, 2)
• Number of approvals (for decision steps only, 3)
• Number of rejections (for decision steps only, 4)
• Number of instances which include this step (in any status, 5)
• Number of times step has been started (including restarts, 6)
• Number of reminders triggered on this step (7)
• Number of escalations performed for this step (8)
• Number of reassignments performed for this step (both triggered by escalations and manually, 9)
• Planned duration (10)
• Minimal duration this step has through all instances (11)
• Maximal duration this step has through all instances (12)
• Average duration this step has through all instances (13)
• Number of times step is late or has been completed as late (14)

Step Statistics widget can display warnings about some situations. They may as well contain recommendations based on some of the statistical values:

• Step's rejection rate is high (15) indicates that step has been rejected lot of times in comparison with number of starts. Clicking on a link in this warning will expand an "Approvals / Rejections by Assignees" chart to attract your attention.
• Step's duration dispersion is high (16) indicates that step has too different durations that may be caused by undesirable circumstances in some instances. Clicking on a link in this warning will expand an "Step Duration by Assignees" chart to attract your attention.
• Planned duration is unrealistic (17) is shown when average duration of the step is too far from planned one.