Proceed a step from an external program?
Update a field in the Salesforce database
Have the external program update a field in an object, and define conditions that proceed the step when that field contains the right value. The step should be placed in the System Responsibility lane. This way, the system will periodically check to see if this field has been updated.
Call a web service
Create a step in the System lane that periodically executes a web service that checks with an external system to see if the step can proceed. This assumes the external system has the appropriate web service.
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