Working with Licenses

This article is related to Work-Relay application releases of version before 7.0.

To get actual information about working with licenses in Work-Relay v. 7.0 and later, please read the proper article.

Go to "Licenses" tab on "Settings" page. At the Licenses tab user can provide a license key and manage users.

Providing a license key

  • click "Enter License Key" button (1) to open form (2):
  • Enter or paste the license key provided by application vendor and click "Apply":

Your license information will now be visible.

There are three types of licenses can be (3):

  • Unlimited (any number of users and admins allowed)
  • Work-Relay Admin (these users have permissions to use, create and manage processes, forms and actions)
  • Work-Relay User (these users have permissions to work with processes and forms, but not to create and manage them)

Depending on license key there will be different numbers of licenses (4). Licenses have expiration dates (5) - don't forget to renew your license, if necessary.

Please contact Work-Relay application sellers for Unlimited Licenses.

Managing Licenses

All features described below are not available for Unlimited licenses (except deletion).

To add users licensed to work with application click submenu button (6) at the necessary license type row, and select "Manage Users" menu item (7). A popup with list of users having proper license type will appear (8). Click "Add User(s)" button (9) to display list of available users (12):

Select user(s) to add and click "Apply" button. Then click "Close" button. Changes will be shown immediately. Dates when licenses were assigned to users will be shown in users list too.

By default users are active and marked with checked checkboxes (11). Some users can became inactive before their licenses will be expired or rejected. These users will be marked as inactive with unhecked checkboxes.

To remove users there are two ways available:

  • deselect proper user in form (12) and apply
  • click "X" button (10) in the users list (8) and confirm deletion in the proper popup (13)
Work-Relay Settings - Google Chrome

Licenses Automatic Assignment

If it is not suitable to assign users manually (e.g., if there are lot of licenses and users), licenses can be assigned to user automatically when the user starts working with Work-Relay application. To set this feature:

  • Select "Settings" item in submenu of license type row (14):
Work-Relay Settings - Google Chrome
  • Check "Enable Auto Assignment" checkbox (15):
  • Proper form elements will appear (16, 17).

Automatic assignment should be set up to limit users allowed to be assigned automatically:

  • Select type of assignee - User, Profile or Role (16)
  • Select and move necessary assignees to "Allowed for" section of selector (17)
  • Click "Apply" button

Next time when user that matches these conditions log in, he will get a license assigned.

Automatic assignment does not affect ability to add any user manually as described above.

If some user matches conditions for both Admin and User licenses, he will obtain an Admin license.

Licenses Automatic Reassignment

Actually number of licenses (4) means maximum amount of user accounts allowed to work with application at the same time.

It can be a situation when number of working users is more than number of available licenses. One of solutions in this case is the following:

  • administrator selects a user that has logged in the most time ago and rejects his license (removes this user)
  • administrator assigns a license to new user that needs it

This solution can be made automatically - it's very helpful if there are lot of users that work from time to time. To set this feature:

  • Select "Settings" item in submenu of license type row
  • Turn on auto assignment (see above)
  • Check "Enable Auto Reassignment" checkbox (18)
  • Set "Allow Reassign in day(s) value (19) if default value is not suitable. If you set an invalid or not allowed value, a warning message will be shown.
  • Click "Apply" button

Note: this feature is available for "Work-Relay User" license type only.

How this feature works:

  • If no unused licenses are left, system will reject the license form some user that matches the following conditions:
    • user's license assignment date is earlier than today by N (or more) days, where N = "Allow Reassign in day(s)" value
    • user has been logged in the most time ago
  • This license will be reassigned to first logged user that matches auto-assignment conditions (see above)

Automatic reassignment of licenses will be available not oftener than number of days specified in Allow Reassign in day(s)" value. This value also has limitations depending of number of licenses:

Number of Licenses can be reassigned every
< 100 10 days
100 - 200 9 days
201 - 300 8 days
301 - 400 7 days
401 - 500 6 days
501 - 600 5 days
601 - 700 4 days
701 - 800 3 days
801 - 900 2 days
> 900 1 day

Deleting Licenses

To delete ALL licenses of selected type (Admins or Users) select  "Delete" item in License type row submenu (20) and confirm action:

Редактор изображений PicPick - [Seva 2022-10-24 - 43]
Work-Relay Settings - Google Chrome

Note: if you delete licenses, there is no way to restore them except entering a license key again.

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